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Customer Enablement

Lead Solutions Architect

EMEA - Remote, UNITED STATES - Remote


Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.

Working with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society. 

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users. 

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About Customer Success

The Customer Success team at ConsenSys is focused on exactly that: making our customers successful. We’re looking for people who will step towards a customer who is asking for help and respond with innovative and creative ideas to help them course-correct. If you value constructive customer engagement and want to define the future of Blockchain production operations, we’d love to hear from you.

About Builder Engagement Team

Builder Engagement Team mission is to enable Builders, Customers and Partners to use and get the best out of our products suite MetaMask, Infura, Linea and Phosphor. As part of our team, you'll play a pivotal role in:

  • Delivering a seamless onboarding experience to our products
  • Conducting comprehensive training sessions to enhance Builders expertise, demystifying the intricacies of web3 building
  • Offering top-quality technical enablement, from in-depth code and infrastructure reviews to hands-on technical workshops and peer programming sessions.

If you are someone that thrives in a fast-paced environment where being self-directed, determined, and resilient are a requirement, we would love for you to join us. To explore our products and solutions, visit!

What you’ll do

As a Lead Solution Architect within the Builder Engagement Team, you will play a crucial role in ensuring that our ecosystem builders can effectively leverage our suite of products. You will work with our world-class team of engineers, such as providing a white-glove on-boarding experience to the builders, investigating complex technical issues, working on the technical content of training, or sharing guidelines and best practices across the ecosystem.


Enabling Builders to use our products can also mean to build alongside them. You’ll get engaged in Agile teams to design the architecture of the missing pieces that will enhance their development experience and encourage them to advocate for our products.

On a day-to-day basis, your responsibilities will include:

Key Responsibilities:

  • Technical Enablement:
    • Engage with Builders to understand their technical requirements in light of their business goals.
    • Offer technical consultation and guidance to clients, ensuring the successful adoption and integration of ConsenSys solutions.
    • Develop and deliver technical expertise and enablement materials for internal teams, clients, and partners.
    • Conduct workshops, webinars, and hands-on sessions to educate stakeholders on ConsenSys products and blockchain technology.
    • Proactively identify and offer enablement program to tackle technical challenges the Builders could be facing
    • Collaborate with Product and Engineering teams to ensure alignment of solutions with ConsenSys’ product capabilities.
  • Solution Design and Architecture:
    • Design comprehensive blockchain-based solutions tailored to client and partner requirements.
    • Assess and architect scalable, secure, and high-performance blockchain solutions.
    • Lead technical aspects of project implementation, from requirement gathering to deployment.
    • Coordinate with cross-functional teams to ensure seamless integration and delivery of blockchain solutions.
    • Troubleshoot and resolve technical issues and challenges during the implementation process.
  • Thought Leadership:
    • Lead the team of Solution Architects within Builder Engagement 
    • Stay updated on industry trends, emerging technologies, and best practices in the blockchain space.
    • Contribute to the development of whitepapers, case studies, and other thought leadership content.
    • Represent ConsenSys at industry events, conferences, and forums.
    • Develop team members’ skills, ensuring they stay updated with industry trends and best practices

Job requirements

Proven experience in the following areas:

  • Technical Skills:
    • Deep understanding of blockchain technology, especially Ethereum.
    • Expertise in developing and integrating blockchain-based solutions.
    • Proficiency in software architecture and design, particularly for scalable and high-performance applications.
    • Coding capabilities in relevant programming languages (Solidity, Javascript and Typescript).
  • Professional Experience:
    • Proven experience as a Lead Solution Architect or a similar role, ideally within the Web3 or blockchain industry.
    • Demonstrated track record of delivering technical enablement, training, and consultation to clients and internal teams.
    • Experience with Agile methodologies and working in cross-functional teams.
    • Technical leadership experience
  • Soft Skills:
    • Excellent communication and interpersonal skills.
    • Teamwork capability, flexibility, initiative, communication and organization
    • Strong problem-solving abilities and attention to detail.
    • Ability to thrive in a fast-paced and self-directed environment.
    • Excellent organizational and multitasking skills.
    • Ability to manage and resolve complex technical issues.
  • Bonus points:
    • Experience working with ConsenSys products (MetaMask, Infura, Linea, Phosphor) is highly desirable.
    • Experience working in a start-up culture
    • Experience working closely with external stakeholders or clients
    • Ability to thrive in ambiguity
    • Emotional self-awareness, positive outlook, emotional self-control, adaptability

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

Consensys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (



Other - NOT USA
€108.000€223.000 EUR
$1$1 USD


Competitive benefits
Competitive benefits
We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.
We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.
Recognized in the blockchain and Web3 ecosystem
Recognized in the blockchain and Web3 ecosystem
Working at Consensys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.
Continuous learning & opportunities
Continuous learning & opportunities
We provide ongoing growth and development through on-the-job learning, and the Consensys Advance Program which includes full access to Coursera, bespoke and technical learning programs and ConsenSys Academy our world-class blockchain and Ethereum program.
Unlimited vacation/holidays
Unlimited vacation/holidays
We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.
Flexible working arrangements
Flexible working arrangements
With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.
Remote first
Remote first
You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.